Player care · direct controls

Step away when you choose.

Free play can still take more time or attention than intended. Break and self-exclusion controls are account-level, immediate after confirmation and cannot be shortened during their selected period.

Pause access

Take a fixed break

Choose 24 hours, 7 days or 30 days. The server signs out the current session and blocks new sessions and play until the period ends.

Close access

Self-exclude

Choose six months, one year or permanent exclusion. A permanent request requires Care Desk review before any future change.

Manage play

Practical checks

Set a time intention before entering, stop when play is no longer enjoyable, and avoid using social-casino results as a guide to real-money gambling.

Request an account control

You must be signed in for automatic enforcement. A signed-out request is routed to the Care Desk for identity verification and does not claim that a restriction is active.